ServiceNow Managed Services
Maintaining a healthy ServiceNow environment is critical to achieving your ServiceNow ROI and keeping pace with new demands.
Customize Your Managed Services Solutions
When you need a custom solution, leverage our ServiceNow Managed Services team of certified experts to help with all your ServiceNow needs (no matter the size, scale, or complexity).
Choose between:
- Custom, scalable, managed support
- As an Elite ServiceNow managed services partner, Covestic offers custom-managed services support from an experienced ServiceNow team who can start quickly with no handholding needed to focus on your core business.
- Dedicated team of experts
- Our dedicated team of experienced ServiceNow experts can be utilized after implementation is complete. We can supplement our solution with on-demand experts with deep technical knowledge to make sure your ServiceNow environment is maintained and can keep pace with ever-changing demands.
- Monthly minimum subscription (example, 50 hrs/month)
- As a ServiceNow managed services partner, our competitive pricing keeps costs down while also providing you with the ServiceNow expertise you need to succeed.
Deep Expertise in IT Service Management, IT Operations, and ServiceNow
Our ServiceNow managed services team can be made available where you need us, with high-touch, highly-trained associates ready to scale to the needs of your project.
Make the most of Covestic’s ServiceNow partnership with a comprehensive suite of ServiceNow managed service offerings based on our deep expertise in IT Service Management, IT Operations, and the ServiceNow platform.
Your Challenges
Resources & Staffing
Staff turnover
Skills gaps
Budget constraints
Skills gaps
Budget constraints
Platform Updates
Defining a roadmap
Product releases
Platform expansion outside of IT
Product releases
Platform expansion outside of IT
Internal Requests
Custom app requests
Changes/Enhancements and Troubleshooting
New platform functionality
Changes/Enhancements and Troubleshooting
New platform functionality
The Solution
Covestic ServiceNow Managed Services Partner Solutions
Virtual Turnkey
Turnkey, fully outsourced model
- Your own dedicated team of certified ServiceNow experts
- Operational and architectural oversight
- Release and upgrade management
- Advanced Development
- Technical Guidance
- Support and Maintenance
- Transition your internal ServiceNow support team to focus on more strategic initiatives
Virtual Developer on Demand
Monthly subscription-based model
- Advanced Development
- Virtual Administration
- Technical Guidance
- Support and Maintenance
- Flexible terms, dial up or down depending on your needs
- You drive the prioritization of work and how hours are used
Let Covestic Rocket Your ServiceNow ROI
Be the best IT department. Ever.
Control IT Costs
As a virtual program, our resources work off-site for Covestic. No hardware, benefits, office, equipment or travel costs.
Access Experienced Resources
Leverage deep technical expertise, reduce hiring expenses and overcome the risks and challenges of staff turnover.
Focus on Your Core Business
Stay focused on your core priorities and let our Elite ServiceNow managed services experts manage your complex and time consuming ServiceNow demands.