ServiceNow Managed Services
Maintaining a healthy ServiceNow environment while keeping pace with new demands is critical to achieving your ServiceNow ROI. How will you take full advantage of the ever-improving, ever-expanding platform?
Your Challenges
Resources & Staffing
Staff turnover
Skills gaps
Budget constraints
Skills gaps
Budget constraints
Platform Updates
Defining a roadmap
Product releases
Platform expansion outside of IT
Product releases
Platform expansion outside of IT
Internal Requests
Custom app requests
Changes/Enhancements and Troubleshooting
New platform functionality
Changes/Enhancements and Troubleshooting
New platform functionality
When you need a custom solution, Covestic can leverage our ServiceNow Managed Services offerings across our team of certified experts to help with all your ServiceNow needs (no matter the size, scale, or complexity).
Choose between custom managed support, a dedicated team, or a monthly minimum subscription (example, 50 hrs/month). Our team is available where you need us, with high-touch, highly-trained associates ready to scale to the needs of your project.
Our Solution
Covestic ServiceNow Managed Service Offerings
Virtual Turnkey
Turnkey, fully outsourced model
- Your own dedicated team of certified ServiceNow experts
- Operational and architectural oversight
- Release and upgrade management
- Advanced Development
- Technical Guidance
- Support and Maintenance
- Transition your internal ServiceNow support team to focus on more strategic initiatives
Virtual Developer on Demand
Monthly subscription-based model
- Advanced Development
- Virtual Administration
- Technical Guidance
- Support and Maintenance
- Flexible terms, dial up or down depending on your needs
- You drive the prioritization of work and how hours are used
Let Covestic Rocket Your ServiceNow ROI
Be the best IT department. Ever.
Control IT Costs
As a virtual program, our resources work off-site for Covestic. No hardware, benefits, office, equipment or travel costs.
Access Experienced Resources
Leverage deep technical expertise, reduce hiring expenses and overcome the risks and challenges of staff turnover.
Focus on Your Core Business
Stay focused on your core priorities and let us manage your complex and time consuming ServiceNow demands.