An accurately organized and maintained Configuration Management Database (CMDB) is critical to business success. Covestic’s CMDB expertise can help you maximize the potential and performance of your CMDB on the ServiceNow platform.
Why Your ServiceNow CMDB is Critical to Your Success
Improved Visibility – Provides a comprehensive view of IT configuration items (CI) and their relationships, allowing issues and dependencies to be quickly and accurately identified, monitored, maintained, and managed.
Greater Efficiency – Centralizes information about IT components and their configurations for easier management of changes, incidents, and updates.
Enhanced Compliance – Helps ensure compliance is maintained for industry standards and regulatory requirements.
More Informed Decision-Making – Delivers accurate and more complete information to enable teams to make better-informed decisions regarding their IT infrastructure.
The Covestic CMDB Difference
Your ServiceNow platform relies on a healthy CMDB to deliver the best return on your ServiceNow investment. Covestic is instrumental in making sure your CMDB goes above and beyond supporting your IT operations by:
- Providing automation for discovering and inventorying IT components throughout your infrastructure
- Simplifying management and tracking of IT infrastructure changes and configurations
- Enabling relationship mapping for greater visualization and understanding of IT component interactions and dependencies
- Allowing for faster identification and resolution of incidents by integrating with incident and problem management processes
- Keeps you better informed with accurate reports and in-depth analytics on key metrics and KPIs
ServiceNow Configuration Management Database (CMDB)
Because CMDB health is measurable and quantifiable, Covestic’s CMDB Solution empowers your management capability to unlock the full potential of your CMDB. It gives you greater visibility of your IT environment while supporting each department of your IT operations.
Covestic’s 5 Steps to a Healthy CMDB
Step 1: Set your direction
Step 2: Build a team and governance model
Step 3: Design your configuration data model
Step 4: Operationalize configuration model
Step 5: Create ongoing strategic alignment
Covestic CMDB Health Check
The Covestic CMDB Health Check will help you understand the organizational value of your CMDB and develop processes to help maintain and monitor its health. Additionally, the Health Check can identify areas to scale up or down, help you track and optimize service delivery costs, and reduce technical debt and risk.
Monitoring and maintaining the health of your CMDB is essential to the effective and continuous use of the ServiceNow platform and the key to greater infrastructure visibility, accountability, and business service quality.
Covestic's Vlog Series: CMDB Chat
This exciting new series of vlogs is hosted by Scott Trumble, Director of Covestic’s ServiceNow ITX Practice, and features the latest tips from leading ServiceNow experts.