Part 2: CMDB Done Right
Wherever you are with your IT Service Management strategy – the Configuration Management Database (CMDB) is (or should be) at the heart of your success. The business impact and ROI the enterprise can harness with an accurate and reliable CMDB are unmatched. However, if you want efficient, customer-focused Service Management that aligns IT strategy with business priorities, you need to focus considerable time and effort on your CMDB. In part 1 of our CMDB series, we review what the CMDB is, why you need it and the keys to CMDB success. In part two of this series, we will lay out how you can orchestrate a successful CMDB project that provides big business impact and ROI.
Join Covestic and QuickNexus as we take a deeper dive into the methodology for planning, implementing and maintaining a successful CMDB that supports every aspect of your ServiceNow initiative. We’ll walk through the processes and tools that we’ve implemented for hundreds of clients with success.
After attending this webinar, you will:
- Understand why CMDB is at the core of your success with ServiceNow
- Be ready to leverage a new, improved way of configuring your CMDB and ServiceNow Discovery
- Learn how QuickNexus can help you troubleshoot ServiceNow Discovery 100x faster than an experienced ServiceNow Discovery Administrator
Please fill out the form on the right to access the on-demand webinar recording.