About the On-Demand Webinar: Let’s face it, traditional break/fix Customer Relationship Management systems just don’t meet the demands of customers in 2021. It has been 20 years since the 2001 Space Odyssey and we want HAL (you know, the fictional artificial intelligence character and the main antagonist in the film) to proactively detect issues with … Continue reading On-Demand Webinar: The Secret to Proactive Customer Service with ServiceNow Customer Service Management