Obtain a crystal clear view of your IT environment
Milestone brings you the power of ServiceNow CMDB – enabling you to obtain an accurate and full view of your IT environment while empowering you with data that improves decisions and ensures the best performance and outcomes.
Complete and real-time visibility into the IT estate
Create comprehensive value throughout the IT lifecycle with Milestone and ServiceNow CMDB. The solution enables you to diagnose service disruptions, assess the impact of changes on services, manage assets, enhance compliance, and much more.
Boost your IT
infrastructure stability
With ServiceNow CMDB, you get a host of services such as CMDB Health, Identification, Reconciliation, and CI Lifecycle Management. These enable you to monitor health issues, manage data integrity, and efficiently handle the entire data lifecycle, driving IT operational excellence.
CMDB health monitoring
Data integrity reconciliation
CI lifecycle management
IT health issue detection
IT service mapping
Access controls
Reporting and visualization
Change management
Incident management
Network monitoring
Make data-driven decisions
ServiceNow CMDB enables you to manage your IT assets more efficiently, easily identify configuration changes, and streamline your IT Service Management processes, resulting in increased operational efficiency, and reduced downtime.
Visibility into Configuration Items (CIs) relationships and interdependence
Improved decision-making quality
Enhanced IT infrastructure performance
Faster issue resolution
Enhanced data reliability
Eliminated silos
Greater agility
Reduced costs
Enhance IT Management
Create comprehensive value throughout the IT lifecycle with Milestone and ServiceNow CMDB. The solution enables you to diagnose service disruptions, assess the impact of changes on services, manage assets, enhance compliance, and much more.
Impact Analysis
Root Cause analysis
Incident Management
Change Management
Compliance with legal requirements
Diagnose service outages
Strengthen compliance
Download the Datasheet
Download the datasheet to learn why your ServiceNow CMDB is critical to your success.
Milestone’s impact on its clients is mirrored in its recognition for service delivery, its average ServiceNow CSAT score of 4.4/5, NPS score of 71.9, and enduring client relationships spanning 26+ years.
Milestone’s expertise in fully harnessing CMDB’s capabilities ensures businesses oversee their IT landscapes, boost operational efficiencies, and foster strategic decision-making.