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Women’s History Month Blog Series: Meet Caitlin Griswold

By Covestic on March 7, 2019

In honor of Women’s History month, we’d like to introduce you to some of our exceptional women leaders. Meet Caitlin Griswold, Marketing Manager, Covestic What is your role at Covestic? I’m a Marketing Manager here…

A How-to Guide for Using the Data Archiving Plugin in ServiceNow

By Emrullah Celik on February 28, 2019

If your company is primarily using the ServiceNow platform for creating incidents, requests, tracking change implementations or generating tickets, utilizing the Data Archiving plugin could be immensely valuable. As you know, ServiceNow runs everything based…

Kaizen and Kanban Style: My Favorite Ks – Part 2

By Michelle Young on January 28, 2019

In my first blog, I talked about 看板 (Kanban) and how it can be applied in many situations from manufacturing to software development and even in life outside of work. The same can be said…

For 2019 ServiceNow Success: ‘Design with the End in Mind’

By Shellie Slettebak on January 2, 2019

It’s a new year and a great time to renew our approach to reaching business goals. Perhaps your team is about to embark on a ServiceNow project in 2019 and you’re looking for ways to…

ServiceNow Tips: Making List Collectors More Useful

By Steve Rakoczy on December 10, 2018

The list collector variable type in the service catalog is very useful when it comes to allowing multiple selections on a catalog variable without creating a bank of checkboxes or a bunch of extra variables…

ServiceNow Tips and Tricks

By Lisa McGhee on November 9, 2018

If you’ve been online with ServiceNow for a while you may be thinking, “I’m pretty good at navigating around the app. I think I know my stuff.” I was in this same place, but then…

Has your ServiceNow instance stalled?

By Kate Baldwin on October 11, 2018

You can’t make something out of nothing. That’s a familiar saying for many of us. With ServiceNow, it can be true as well. Many times over a company will decide to try a new system…

Hiring ServiceNow Talent: 8 Tips to Find the Perfect Fit

By Lynne Reynolds on August 9, 2018

Much like the housing market in Seattle and many metro markets today, finding ServiceNow talent is a seller’s market. The demand for experienced team members with technical depth and breadth in ServiceNow has never been…

Certified Scrum Master or Project Management Professional: Which Certification is More Valuable in Today’s IT Environment?

By Shellie Slettebak on July 9, 2018

Anyone working in an IT environment will agree: the pace of technology and change has increased over the last decade and shows no signs of slowing down. As a new Technology Project Manager, certain certifications…

Kaizen and Kanban Style, my favorite Ks – Part 1

By Michelle Young on June 5, 2018

板 (Kanban) and 改善 (Kaizen ) are my two favorite words in the Japanese language. Granted, I don’t know all that many Japanese words, but these two hold a special place in my heart in…

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