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California Consumer Privacy Act (CCPA): What’s Required and How to Comply

By Covestic on November 18, 2019

With the California Consumer Privacy Act about to go into effect, the time is now to make sure your company is preparing to adhere to the new requirements. Mike DeAndrea, GRC Practitioner and Advisory Solution…

Vulnerability Response ServiceNow Research Report

New ServiceNow Research Study: Costs and Consequences of Gaps in Vulnerability Response

By Covestic on November 14, 2019

ServiceNow recently released its second sponsored study on cybersecurity vulnerability and patch management, conducted with the Ponemon Institute. The study surveyed almost 3,000 security professionals in nine countries to understand how organizations are responding to…

Why a Configuration Management Database Matters More than you Realize

By Covestic on October 14, 2019

According to research, 75% of all downtime is caused by how technology is being used, configured and administered. In our experience, customer engagements for ServiceNow Event Management, Security Operations and Software Deployment can be delayed…

Creating a Cyber Security Incident Response Plan: How ServiceNow Can Help Your Business Respond

By Covestic on August 12, 2019

Organizations today are now more vulnerable than ever to multiple types of cyberattacks, including malware, phishing and DDOS attacks. Essentially any type of threat or vulnerability that has the intent to destroy data and run…

Problem Management and Incident Management: Related but Different

By Lisa McGhee on July 11, 2019

We often hear the question: “What is the difference between Incident Management and Problem Management?” To make it less confusing, even for those of you familiar with ITIL, think of Incident Management as a superhero…

How to Build a Path to Effective Communication and Collaboration During a CyberSecurity Crisis

By Covestic on May 28, 2019

67% of cybersecurity crisis detection is not by internal systems. Typically employees, customers or business partners discover it and report it to the security team. In an ideal scenario, this sets in motion a proven,…

Join Covestic in Vegas for ServiceNow Knowledge 2019

By Covestic on May 1, 2019

The Covestic team is gearing up for the 2019 ServiceNow Knowledge conference. This year we’ll be at the Venetian & Sands Expo Center (booth #427) in Las Vegas, NV (May 5-9, 2019). We’re excited to…

Covestic Achieves Elite Services and Sales Partner Designations from ServiceNow

By Covestic on April 30, 2019

Elite Partner Status Recognizes Covestic’s Commitment to Training, Product Expertise and Superior Customer Satisfaction Covestic today announced it has achieved the ServiceNow® Elite Services and Sales Partner designations. This achievement recognizes Covestic’s commitment to customer…

Women’s History Month Blog Series: Meet Kimberly Schaffer

By Covestic on March 28, 2019

In honor of Women’s History month, we’d like to introduce you to some of our exceptional women leaders. Meet Kimberly Schaffer, Senior Director of Service Delivery What is your role at Covestic? As the Senior…

Women’s History Month Blog Series: Meet Lisa Colter

By Covestic on March 21, 2019

In honor of Women’s History month, we’d like to introduce you to some of our exceptional women leaders. Meet Lisa Colter, Senior Managing Consultant, Covestic What is your role at Covestic? As a Senior Managing…

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