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Tips and Tricks – ServiceNow Dashboard Considerations

By Lisa McGhee on August 24, 2022

ServiceNow Dashboard Considerations Dashboards can display multiple reports and other ServiceNow content within widgets on a single page. Dashboard can be created for an individual but are most powerful when shared with a team or…

ServiceNow Tips and Tricks Using Syntax Macros to Simplify Writing JavaScript

By Scott Trumble on August 17, 2022

ServiceNow Tips and Tricks on using Syntax macros to simplify writing JavaScript in ServiceNow from Covestic‘s Scott Trumble, Director of ServiceNow ITX Practice. With a couple of keystrokes, you can automatically build common code or…

How To Achieve Organizational Harmony using Managed Services

By Covestic on August 10, 2022

What is Organizational Harmony? It’s the satisfaction and efficiency derived from making the right timely decisions and avoiding confrontation and conflict. Leaders must create harmony in the workplace by developing a culture that fosters growth…

Top 3 Big Waves of San Diego Customer Service Management (CSM)

By John Gubatayao on July 27, 2022

Surf’s up for the Customer Service Management (CSM) San Diego Release. Recently, I was captivated by HBO Max’s 100 Foot Wave documentary. Those gigantic waves in Nazare were awe-inspiring to watch being surfed. Similarly, ServiceNow…

ServiceNow Tips and Tricks from Commands to Scripts

By Covestic on July 20, 2022

ServiceNow Tips and Tricks from commands to scripts from Covestic‘s Kenny Wimberly, ServiceNow Sr Solutions Architect. Kenny has shared with us a few helpful tips that he uses often. Canceling a transaction Area – whole…

How to Avoid Hiring Remorse in IT Staffing

By Covestic on July 13, 2022

How do you avoid hiring remorse in IT Staffing? Hiring is a time-consuming process, and the challenges of finding ServiceNow talent are tough. Sometimes someone who looks good on paper and interviews well isn’t the…

Employee Spotlight: Celebrating Military Appreciation Month

By Covestic on May 26, 2022

In honor of Military Appreciation Month, we highlight some Covestic colleagues who have served in the Military in our Employee Spotlight! Meet Patrick Montgomery, Covestic ServiceNow System Administrator. Military Branch: United States Air Force…

Employee Spotlight: Celebrating Asian American and Pacific Islander Heritage Month

By Covestic on May 24, 2022

In honor of Asian American and Pacific Islander Heritage Month, we spotlight one of our exceptional Asian American female leaders, Nicole Bailey! Learn more about Nicole in the employee spotlight below! What is your role…

Knowledge 2022 recap: How to Improve User Experience and Increase Collaboration

By Covestic on May 13, 2022

Thank you so much for attending Knowledge 2022! We hope you enjoyed it as much as we did! During Covestic’s session, Scott Robinson, Director of Pre-Sales and Solution Consulting interviewed Amber Robertson, IT PMO Manager…

Covestic Sponsor’s ServiceNow Knowledge 2022

By Covestic on May 5, 2022

Covestic is a digital sponsor of Knowledge 2022, ServiceNow’s biggest event of the year! We’re sure you are counting the days until Knowledge just like we are at Covestic. So, to hold you over, make…

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