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Making Customizations to ServiceNow is Like Throwing Pebbles into a Bag

By Barry Stewart on March 28, 2023

Making Customizations to ServiceNow is Like Throwing Pebbles into a Bag Sooner or Later That Bag is Gonna’ Break As humans, we’re never satisfied, we always like to change things. You just purchased a new…

5 Reasons Why Ignoring Your CMDB is Like Avoiding an Oil Change (Psst, Not Wise)

By Nicole Bailey on March 16, 2023

5 Reasons Why Ignoring Your CMDB is Like Avoiding an Oil Change (Psst, Not Wise) You know the drill. Every 7,000 miles, an oil change (or 3,000 if you’re a Boomer!). But oil changes are…

Tips & Tricks – 6 Useful and Underused Apps You Need to Use

By Kenny Wimberly on March 1, 2023

Tips & Tricks – 6 Useful and Underused Apps You Need to Use From irresistible hidden gems to underused apps, ServiceNow is just full of surprises! And I know that even the most experienced users…

Let’s Talk Now: Podcast With Barry Stewart About Cybersecurity Burnout And How To Prevent It.

By Jake Ellsworth on November 16, 2022

Let’s Talk Now: Podcast With Barry Stewart About Cybersecurity Burnout And How To Prevent It. Preventing Cybersecurity Burnout Is effective cybersecurity becoming an unattainable task? Watch this Let’s Talk Now podcast with host Dan Onori,…

Optimizing SOX Compliance with ServiceNow Policy and Compliance

By Barry Stewart on November 9, 2022

Optimizing SOX Compliance with ServiceNow Policy and Compliance Regulatory compliance has become a challenging endeavor. The ServiceNow Policy and Compliance application provides all the features needed to establish a viable Sarbanes-Oxley (SOX) compliance solution quickly.…

Crowdsourcing for Customer Support Part 2 – Leverage the Existing Knowledge Within Your Organization

By Rashmi Jagada on October 24, 2022

Growing Demand leads to a New Model of Customer Support Crowdsourcing Part 2: Leverage the Existing Knowledge Within Your Organization As your company experiences rapid growth you’ll see Customer Support start to stretch its already…

Covestic Awarded Most Promising ServiceNow Solutions Provider by CIO Review

By Jake Ellsworth on October 7, 2022

Covestic Awarded Most Promising ServiceNow Solutions Provider by CIO Review Covestic offers customers a comprehensive overview into their business challenges to ensure a successful business transformation KIRKLAND, WA – Kirkland, Washington-based Covestic, a ServiceNow Elite…

Tips and Tricks – 5 Tips That Speed Up Your ServiceNow Workflow

By Kenny Wimberly on September 21, 2022

Tips and Tricks – 5 Tips That Speed Up Your ServiceNow Workflow As a ServiceNow Solutions architect, you know it’s important to work fast but also produce accurate results. For instance, inaccurate server-side scripts…

ServiceNow Tips and Tricks Using Syntax Macros to Simplify Writing JavaScript

By Scott Trumble on August 17, 2022

ServiceNow Tips and Tricks on using Syntax macros to simplify writing JavaScript in ServiceNow from Covestic‘s Scott Trumble, Director of ServiceNow ITX Practice. With a couple of keystrokes, you can automatically build common code or…

How To Achieve Organizational Harmony using Managed Services

By Jake Ellsworth on August 10, 2022

What is Organizational Harmony? It’s the satisfaction and efficiency derived from making the right timely decisions and avoiding confrontation and conflict. Leaders must create harmony in the workplace by developing a culture that fosters growth…

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