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Covestic CMDB Chat – Vlog 8: The Importance of a CMDB Roadmap and Strategy Planning

By Scott Trumble on June 26, 2023

Welcome back to CMDB Chat! How do we work with customers to help them get the most ROI from their investment in ServiceNow and their CMDB? Dondi Beers and Kate Baldwin from our advisory…

Covestic CMDB Chat – Vlog 7: The Value of Mature CMDB for Event Management and Vulnerability Response

By Scott Trumble on June 23, 2023

Welcome back to CMDB Chat! Remediation of vulnerability items becomes more time-consuming with an immature CMDB, especially if assignment rules cannot be derived from the configuration items. In this session, Solution Architect Austin Harrison…

Covestic CMDB Chat – Vlog 6: The Value of Mature CMDB to ITSM

By Scott Trumble on June 21, 2023

Welcome back to CMDB Chat! In this episode, the Director of the ServiceNow ITX Practice, Scott Trumble, leads a discussion highlighting how a mature configuration management database (CMDB) can help improve ROI in ITSM. Our…

Covestic CMDB Chat – Vlog 5: Getting Started with the CSDM

By Scott Trumble on April 11, 2023

Welcome back to CMDB Chat! Common service data model (CSDM) Service Mapping and Lifecycle Stages…Oh my! In this week’s episode, our experts will take some of the mystery and terror out of implementing the common…

Covestic CMDB Chat – Vlog 4: ITOM Certificate Management

By Scott Trumble on March 29, 2023

Welcome back to CMDB Chat! Have you ever had a certificate expire that caused an outage? Do you have a spreadsheet to manage expirations? Ever wish there was an easier way? This week, Scott Robinson,…

Covestic CMDB Chat – Vlog 3: New ITOM Features for CI Auditing

By Scott Trumble on March 27, 2023

Welcome back to CMDB Chat! How do you validate CI data for correctness? In this episode, our ServiceNow ITX Practice Director, Scott Trumble, leads a discussion on auditing considerations and the CMDB Data Manager. …

Covestic CMDB Chat – Vlog 2: New ITOM Features for Discovery

By Scott Trumble on March 22, 2023

Welcome back to CMDB Chat, your source for CMDB insight from leading ServiceNow Exerts! Are you looking for ways to simplify credentials and expand “Discovery” without sharing credentials or opening additional firewall access? This week,…

Covestic CMDB Chat – Vlog 1: New ITOM Features for CMDB Health and Status Visibility

By Scott Trumble on March 20, 2023

This episode highlights a few of the newest IT operations management (ITOM) features. Our experts will showcase federating configuration item (CI) data from multiple sources across the enterprise, visibility gaps across teams, and difficult-to-manage or…

5 Reasons Why Ignoring Your CMDB is Like Avoiding an Oil Change (Psst, Not Wise)

By Nicole Bailey on March 16, 2023

5 Reasons Why Ignoring Your CMDB is Like Avoiding an Oil Change (Psst, Not Wise) You know the drill. Every 7,000 miles, an oil change (or 3,000 if you’re a Boomer!). But oil changes are…

Resource Round-up: Our clients’ favorite eBooks, webinars and blogs

By Jake Ellsworth on January 7, 2021

Our clients’ favorite eBooks, webinars and blogs The Covestic team is taking a look back at the key themes that resonated with our clients this past year. Here’s a look at the top 5 Covestic…

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