Scott Trumble, Author at Covestic

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Covestic CMDB Chat – Vlog 5: Getting Started with the CSDM

By Scott Trumble on April 11, 2023

Welcome back to CMDB Chat! Common service data model (CSDM) Service Mapping and Lifecycle Stages…Oh my! In this week’s episode, our experts will try to take some of the mystery and terror out of implementing…

Covestic CMDB Chat – Vlog 4: ITOM Certificate Management

By Scott Trumble on March 29, 2023

Welcome back to CMDB Chat! Have you ever had a certificate expire that caused an outage? Do you have a spreadsheet to manage expirations? Ever wish there was an easier way? This week, Scott Robinson,…

Covestic CMDB Chat – Vlog 3: New ITOM Features for CI Auditing

By Scott Trumble on March 27, 2023

Welcome back to CMDB Chat! How do you validate CI data for correctness? In this episode, Covestic’s Director of the ServiceNow ITX Practice, Scott Trumble, leads a discussion on auditing considerations and the CMDB Data…

Covestic CMDB Chat – Vlog 2: New ITOM Features for Discovery

By Scott Trumble on March 22, 2023

Welcome back to CMDB Chat, your source for CMDB insight from leading Covestic’s leading ServiceNow Exerts! Are you looking for ways to simplify credentials and expand Discovery without sharing credentials or opening additional firewall access?…

Covestic CMDB Chat – Vlog 1: New ITOM Features for CMDB Health and Status Visibility

By Scott Trumble on March 20, 2023

This episode highlights a few of the newest IT operations management (ITOM) features. Our experts will showcase federating configuration item (CI) data from multiple sources across the enterprise, visibility gaps across teams, and difficult-to-manage or…

ServiceNow Tips and Tricks Using Syntax Macros to Simplify Writing JavaScript

By Scott Trumble on August 17, 2022

ServiceNow Tips and Tricks on using Syntax macros to simplify writing JavaScript in ServiceNow from Covestic‘s Scott Trumble, Director of ServiceNow ITX Practice. With a couple of keystrokes, you can automatically build common code or…