To kick off 2020, the Covestic team is taking a look back at the key themes that resonated with our clients in 2019. Here’s a look at the top 5 Covestic resources clients accessed for insights this past year.

[eBook] 4 Proven Steps for Building your ServiceNow Team  

Let’s face it: the success of the ServiceNow platform succeeds or fails based on the working partnership of the team implementing it, sustaining it and orchestrating development projects.

In this eBook, our team of experts share their best practices and insights into how to build a viable team to support your objectives, create the right staffing model, align the team with product roadmap items and processes and optimize team resources to keep pace with demands.

Get the eBook

[CyberSecurity Best Practice Guide] Effective Communication and Collaboration to Prepare for a Security Breach  

When a company experiences a cybersecurity breach, time is of the essence to communicate what’s happening with both internal and external audiences.

The good news: the ServiceNow Security Operations platform provides all the capabilities to enable you to put in place the protocols and processes to assure you communicate effectively.

Our best practice guide to preparing for a cybersecurity event details all the steps to help ensure a positive business outcome.

Get the Guide

[Webinar] CMDB Health Check: Leveraging the CMDB for Business Success

All too often the CMDB becomes neglected and negatively impacts many other important initiatives. Taking the time now to proactively conduct a CMDB Health Check will go a long way towards ensuring your ServiceNow investment is optimized. In this webinar, Covestic’s CMDB experts show you how our Health Check can assess the current state of your CMDB for completeness, correctness and compliance.

View the on-demand webinar

[Blog] California Consumer Privacy Act: What’s Required and How to Comply

As of January 1, the California Consumer Privacy Act (CCPA) is now in effect. In this blog post, Mike DeAndrea, GRC Practitioner and Advisory Solution Architect, shares the important information you need to know to achieve and maintain CCPA compliance.

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[Blog] ServiceNow Tips and Tricks for Success

Lisa McGhee, Business Analyst has over a decade of business analysis experience with SaaS applications and 7 years ServiceNow system administration, story development and configuration experience. In her blog, she shares 6 important tips that can take you from a ServiceNow user to a “Power User.”

Read the blog

As you set your plans and formalize your strategy for 2020, our hope is that you’ll turn to us for expert insights, best practices and practical advice you can use to get the most from your ServiceNow investment. Cheers to a prosperous 2020 for all of our clients!