Large national bank optimizes enterprise server provisioning processes.

BUSINESS CHALLENGE
For the bank’s Distributed Systems Group (DSG) to satisfy the new regulatory requirements, a compliance program needed to be implemented immediately. The bank was in the middle of a qualification effort and could not afford to not meet required regulatory requirements.

For the DSG team to compete effectively in the fast-moving and highly competitive personal banking marketplace it was imperative that they streamline the provisioning of servers to support the growth of the company. It was essential for DSG to significantly reduce the duration and level of effort to procure, build, stage, and deploy servers.

COVESTIC'S SOLUTION
Covestic IT Service Management (ITSM) subject matter experts partnered with the DSG group to review the current processes, identify gaps, and provide tangible and actionable recommendations to implement immediate improvements and set the strategic direction for sustained improvements.

RESULTS
The roadmap for improvement identified practical immediate and long term steps to improving server provisioning. In addition, specific recommendations where identified to dramatically reduce costs.

Covestic identified key solutions to reduce provisioning cycle times by 90% within 6 months.