IT SERVICE MANAGEMENT OPTIMIZATION

Leading energy company in Canada realigns organization to achieve success leveraging best practices.

State government agency delivers additional services to a high level of quality, reliability and security of public information within budgetary constraints.

County IT division selects change management system and improves processes.

Large national bank establishes service level and operational level agreements that enable delivery of IT services in alignment with the needs of the business.

Global auto manufacturer sales organization achieves complete alignment with comprehensive OLA as they launched global web sites.

Fifth largest bank in the U.S. utilizes Covestic to help optimize and standardize their business processes.

Large national bank optimizes and standardizes business processes.

Large national bank employs ITSM best practices to enable the data center management organization to implement the compliance program to satisfy regulatory requirements.

Large national bank optimizes enterprise server provisioning processes.

Global technology innovation firm implements ITSM support infrastructure to support the launch of a service.

Global entertainment company employs ITSM to provide a reliable foundation for organizational change.

Global financial institution partners with Covestic to leverage ITIL expertise and realize measurable operational improvements.

Covestic helps major auto manufacturer adopt operating level agreement to facilitate cost-saving project.

PMO DEVELOPMENT & PROGRAM MANAGEMENT

Leading online technology company leverages a PMO for significant delivery improvement.

Covestic engaged to lead program and project management responsibilities for major technology deployment.

SECURITY & COMPLIANCE

Large Internet content provider leverages Covestic's expertise to achieve SOX regulatory compliance.

Covestic helps telecommunications company successfully addresses control gaps.

Multi-national enterprise turns to Covestic security scorecard.

Leading service provider turns to Covestic for Web application and host security assessment.

Covestic leads and flawlessly executes security decentralization program for Fortune 500 company.

BUSINESS PROCESS MANAGEMENT

Covestic employs BPM approach to help start-up service provider realize market success.

CUSTOMER SERVICE EXCELLENCE

Mobile entertainment provider turns to Covestic to design and implement customer support across channels for an aggressive launch date.

Lowering support costs in a highly competitive industry led an innovative wireless provider to Covestic for their customer service model.